Onboarding

If you have any questions or need assistance with the initial onboarding process, we’re here to help! Our Client Support team is available from 9am - 9pm EST to ensure everything goes smoothly. Feel free to reach out by phone, [Live Chat](https://www.smartdispute.com/contact), or even [schedule an appointment](https://smartdispute.scorexer.com/Portal/meeting.jsp?id=2f68b149-08d0-4585-ad0b-764c95b049c0) with us—we’ll be happy to guide you through every step.

We request copies of your Photo ID, Social Security Card, and Utility Bill to confirm your identity, Social Security number, and current address with the credit bureaus. These documents are essential for ensuring that the credit bureaus accept and process our disputes on your behalf without delays or rejections. Verifying your identity upfront allows us to securely represent you and handle the dispute process effectively, helping us to resolve inaccuracies on your credit report as efficiently as...

During the onboarding process, you’ll need to upload three essential documents to allow us to effectively dispute items on your credit report. These documents include: - Driver’s License or Government ID - Social Security Card - Utility Bill These documents are required to verify your identity, Social Security number, and current address with the credit bureaus, ensuring a smooth and secure dispute process. [See this page](https://help.smartdispute.com/731407-I-dont-have-a-utility-bill-to-up...

During the onboarding process, we ask for a few essential documents to help us effectively manage your dispute process. These include: a Driver’s License or Government ID Card, Social Security Card, and a recent Utility Bill to verify your current address. If you don’t have a Utility Bill, we can accept one of the following alternative documents as proof of address: - Bank Statement - Paystub - W-2 Form - Mobile Phone Bill - Rental Lease Agreement