How often will I be billed?
Upon enrollment, your first payment covers the cost of obtaining your credit report, setting up your account with a Credit Specialist, and beginning the initial analysis and dispute process. After that, you’ll be billed every 30 days, at your monthly rate (less any discounts), for work completed in the previous month. This ensures continuous, dedicated service as we work to improve your credit.
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Will I be charged a late fee?
We do not charge late fees; however, timely payments are essential. If payment is not received by the due date, your account may be suspended or canceled. In cases where your card is declined due to insufficient funds or hasn't been updated before we ...
What will the payment look like on my statement?
When a payment is made with us, you can expect it to reflect on your debit/credit card statement or ACH account as 'SMART DISPUTE NEW YORK NY.' Typically, the charge will appear within 1-3 business days, depending on your financial institution. ...
Chargeback Policy
Chargeback Policy A chargeback not only impacts our business but can also delay or disrupt the progress we’re making on improving your credit. We are committed to resolving any billing concerns you may have. Please contact us directly for assistance ...