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Where do I send response letters I receive in the mail?

As we work through the credit repair process, you'll receive response letters from the credit bureaus and collection agencies. It's crucial that you forward these letters to us promptly so we can review them, update your case, and strategize the next steps in your credit repair journey.

Here’s how to send us your response letters:

  1. Scan or Photograph the Letter: Use a scanner, printer, or your phone to create a clear copy of the letter.
  2. Log Into Your Secure Client Portal: Access your account by clicking the Client Login link or navigating to https://my.smartdispute.com
  3. Send Us a Message:
    • Navigate to the Messages tab and select New Message.
    • Give your message a subject line and include any relevant details in the message body.
    • Attach the scanned or photographed copy of the letter.
  4. Submit: Once you’ve completed these steps, click Submit to send the message.

After we receive your response letter, your dedicated Credit Specialist will review the details, update your case file, and generate the next round of dispute letters. This ensures that we keep the process moving forward effectively and efficiently. Your timely cooperation is key to our success in improving your credit.